Vue(s): 425 ECOBANK Cameroun S.A. recrute actuellement pour besoin de ses services plusieurs profils : 1. Customer Service Manager  ECOBANK CAMEROUN S.A. is recruiting Customer Service Manager ready to work across the national territory. Job grade : 6  Job level : 3A JOB PURPOSE Oversight supervision of branch Customer Counter Service (sales/marketing role), Customer Service back-office processes and Tellers/Operations processes, in accordance with the institution’s policies, approved procedures and Local Compliance. KEY RESPONSABILITIES  Boost sales and marketing in the branch.  Ensure service standards are achieved over the account opening, teller, and branch operations  processes.  Ensure all customers transactions/requests received at the branch counters are thoroughly checked for  completeness and compliance, and timely processed or transmitted for processing.  Assists in clearing/reducing customers queues in the branch during peak time.  Verify and authorize transactions processed in the branch.  Ensure proper and continuous monitoring of the branch to eliminate lapses in control.  Overall responsibility over customer service function (cards / check books management, account opening, etc.)  Stand as Branch Safety & Security point of contact. Ensure Safety & Security standard are maintained at any given time and any loophole escalated appropriately.  Ensure DCFC / AML reports are updated timely.  Ensure Vault procedures are always adhered to. The … Lire la suite de ECOBANK Cameroun S.A. recrute (03 postes)